You will be informed by Lori Socki of your transfer time and pick-up location at least 24 hours before the day of departure. On the day of departure guests are encouraged to be present at the confirmed location, at least 15 minutes, before the scheduled pick up time.

In the event that you are feeling ill or would be late to arrive to the hotel bell desk departure point, please inform Lori Socki (815-338-9668), as she will need to inform the representative that there may be a delay. Once at the area of departure, please ensure that you have all travel documents on person before boarding the shuttle to the San Juan Airport.  The San Juan Airport is approximately 45 minutes from the resort.

Have a safe and enjoyable journey!