CANCELLING AND CHANGING A RESERVATION
Following May 10, 2023, ALL reservation changes and cancellations MUST be made directly with your chosen hotel(s).
To view your original hotel reservation(s) record please proceed to the following steps:
- Click on View Reservation or select it from the main navigation.
- Login to your booking. You will login using the email address you used to book your reservations and the password you created.
- If you cannot remember your password, click here to reset your password.
- Once you login, you will be taken to the list of all confirmed hotel reservations.
Example of changes would include:
- Changes to guest names
- Change to a different hotel
- Change dates of your reservation
- School contact information
- Chaperone contact information
- Billing information for cancellation
NOTE: After May 10, 2023, the online housing portal is for viewing your original reservation ONLY. All changes and cancelations following May 10, 2023, must made by contacting your hotel directly.
DATE OF CANCELLATION REQUEST |
CANCELLATION FEE |
|---|---|
On or before Wednesday, April 26, 2023 |
$10 per reservation |
On or after Thursday, April 27, 2023 |
Equal to (1) night room + tax at selected hotel, per reservation** |
**Fees may be charged depending on cancellation date.
IMPORTANT: Each reservation that you confirm through the reservation booking site is equal to one hotel room. Should the changes to your reservations include reducing the number of reservations (rooms) you originally booked, each will be counted as a cancellation.
Example: You made 10 reservations (rooms) through the reservation booking site, but now only need 8 reservations (rooms). You will be charged cancellation fees for 2 reservations.