All agenda locations are subject to change. Final Agenda available in February 2025. 

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Sunday, April 13, 2025
Orlando Arrivals 12:00 PM - 4:00 PMMarriott Orlando Airport Lakeside
Small Group HawkSoft Tech Support (Dedicated Lab By Appointment)3:00 PM - 6:00 PMMarriott Orlando Airport Lakeside Ballroom
Open Lab (any topic - no appointment needed)3:00 PM - 6:00 PMMarriott Orlando Airport Lakeside Ballroom
Visit with Exhibitors, Check In & Badge Pickup3:00 PM - 8:30 PMMarriott Orlando Airport Lakeside Ballroom
Peer Group Think Tank (8 topics - 30 minutes)3:30 PM - 4:00 PMMarriott Orlando Airport Lakeside Ballroom
Peer Group Think Tank (8 topics - 30 minutes) 4:30 PM - 5:00 PMMarriott Orlando Airport Lakeside Ballroom
Welcome Reception with Exhibitors6:30 PM - 8:30 PMMarriott Orlando Airport Lakeside Ballroom
Monday, April 14, 2025
Shuttle to Port (separate ticket purchase)10:00 AMMarriott Orlando Airport Lakeside
Boarding Utopia of the Seas! 11:00 AM - 1:00 PMPort Canaveral - Terminal 1
Check In & Badge Pick Up (Optional)12:00 PM - 2:00 PMConference Center - Deck 3 / Forward
Welcome/General Session - Mental Health2:15 PM - 3:45 PMTheater - Deck 4 / Forward
Depart from Port Canaveral (Orlando, FL)4:00 PMPort Canaveral - Terminal 1
Trade Show 4:15 PM - 5:30 PMConference Center - Deck 3 / Forward
Open Lab4:15 PM - 5:30 PMConference Center - Deck 3 / Forward
Small Group HawkSoft Tech Support (Dedicated Lab By Appointment)4:15 PM - 5:30 PMConference Center - Deck 3 / Forward
Peer Group Think Tank 4:15 PM - 5:30 PMConference Center - Deck 3 / Forward
Q & A with Sean & Paul4:30 PM - 5:00 PMConference Center - Deck 3 / Forward
Q & A with Sean & Paul 5:00 PM - 5:30 PMConference Center - Deck 3 / Forward
Free Time! 5:30 PM - 6:30 PM 
Kick-off & Welcome Reception (ALL GUESTS WELCOME-NO COST!)6:30 PM - 7:30 PMSolarium - Deck 15 / Forward
HUG Group Dining8:00 PMMain Dining Room
Cruiseship Evening Entertainment9:00 PM 
Tuesday, April 15, 2025
Open Lab8:00 AM - 10:15 AMConference Center - Deck 3 / Forward
Trade Show (Visit with Exhibitors)8:00 AM - 10:15 AMConference Center - Deck 3 / Forward
Tasks & Activity Tags8:30 AM - 10:00 AMStudio B - Deck 4 / Forward
Nassau, Bahamas 9:00 AM - 4:00 PM 
FREE TIME & Excursions10:15 AM - 3:45 PM 
Ship Departs Nassau4:00 PM 
API Integration4:15 PM - 4:50 PMConference Center - Deck 3 / Forward
2nd Session TBA4:15 PM - 4:50 PMConference Center - Deck 3 / Forward
Trade Show (Visit with Exhibitors) 4:15 PM - 5:30 PMConference Center - Deck 3 / Forward
Open Lab4:15 PM - 5:30 PMConference Center - Deck 3 / Forward
Small Group HawkSoft Tech Support (Dedicated Lab By Appointment)4:15 PM - 5:30 PMConference Center - Deck 3 / Forward
2nd Session TBA (Repeat)4:55 PM - 5:30 PMConference Center - Deck 3 / Forward
API Integration (Repeat)4:55 PM - 5:30 PMConference Center - Deck 3 / Forward
HUG Group Dining 8:00 PMMain Dining Room
Cruiseship Evening Entertainment9:00 PM 
Wednesday, April 16, 2025
Tips & Tricks8:00 AM - 8:45 AMConference Center - Deck 3 / Forward
Remarketing and Rewrites8:00 AM - 8:45 AMConference Center - Deck 3 / Forward
HawkSoft 6 Quick Reports8:00 AM - 9:30 AMTheater - Deck 4 / Forward
Trade Show (Visit with Exhibitors)8:00 AM - 3:30 PMConference Center - Deck 3 / Forward
Open Lab8:00 AM - 5:00 PMConference Center - Deck 3 / Forward
Remarketing and Rewrites (Repeat)8:45 AM - 9:30 AMConference Center - Deck 3 / Forward
Tips & Tricks (Repeat)8:45 AM - 9:30 AMConference Center - Deck 3 / Forward
Break 9:30 AM - 10:00 AMConference Center - Deck 3 / Forward
Certificates10:00 AM - 10:30 AMConference Center - Deck 3 / Forward
Commissions10:00 AM - 10:30 AMConference Center - Deck 3 / Forward
Correspondence Templates10:30 AM - 11:00 AMConference Center - Deck 3 / Forward
Agency Intelligence10:30 AM - 11:00 AMConference Center - Deck 3 / Forward
Data Auditing in HawkSoft11:00 AM - 11:30 AMConference Center - Deck 3 / Forward
ACORD Form Defaults11:00 AM - 11:30 AMConference Center - Deck 3 / Forward
Security and HawkSoft 611:30 AM - 12:00 PMConference Center - Deck 3 / Forward
Trust Accounting11:30 AM - 12:00 PMConference Center - Deck 3 / Forward
Tradeshow/Lunch/Free Time12:00 PM - 2:30 PMConference Center - Deck 3 / Forward
Policy Lifecycle2:30 PM - 3:30 PMStudio B - Deck 4 / Forward
Peer Group Think Tank (3 topics)2:30 PM - 3:30 PMConference Center - Deck 3 / Forward
Break3:30 PM - 3:45 PMConference Center - Deck 3 / Forward
5 Owners Topics3:45 PM - 5:00 PMMusic Hall - Deck 8 / Aft
5 Team Topics3:45 PM - 5:00 PMStudio B - Deck 4 / Forward
HUG Group Dining 8:00 PMMain Dining Room
Cruiseship Evening Entertainment9:00 PM 
Thursday, April 17, 2025
Perfect Day CocoCay, Bahamas7:00 AM - 5:00 PM 
Open Lab8:00 AM - 10:00 AMConference Center - Deck 3 / Forward
General Session: HawkSoft Powers Up 8:30 AM - 10:00 AMTheater - Deck 4 / Forward
FREE TIME & CocoCay Beach Resort10:15 AM - 3:45 PM 
Ship Departs CocoCay4:00 PM 
HUG Group Dining 8:00 PMMain Dining Room
Cruise Entertainment9:00 PM 
Informal Farewell Gathering10:15 PMSolarium - Deck 15 / Forward
Friday, April 18, 2025
Ship Arrives into Port6:30 AMPort Canaveral - Terminal 1
Disembark Ship7:45 AMPort Canaveral - Terminal 1
Shuttle to Orlando Airport (purchase ticket)8:00 AMPort Canaveral - Terminal 1

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